Agreements & Policies

We are committed to providing our Internet services as an open platform for innovation, investment, job creation, economic growth, competition, and free expression.

Annual Notice including, but not limited to Network Management Disclosure, Customer Service Agreement, and Customer Privacy Policy for Cable Television

Revised December 1, 2019

CTV East Alabama (CTV) appreciates your subscription to our cable television service. To ensure that you, the customer (“You”), understand our video products and terms of service, we have outlined some essential information provided HERE.

Ledger Inquirer Readers' Choice Best of 2019 Award Ledger Inquirer Readers' Choice Best of 2018 Award
Contact Us
  • Telephone icon Main: (334) 298-7000
    Fax: (334) 298-0833
  • Envelope icon P.O. Box 130
    Phenix City, AL 36867
  • Map pin icon 2400 Sportsman Dr.
    Phenix City, AL 36867
  • Clock icon Monday - Friday: 8 a.m.-6 p.m.
    Saturday: 8:00 a.m.-12 p.m.
    Phone Support Available 24/7/365
    Holidays may affect these hours.
  • Envelope icon