Agreements & Policies

We are committed to providing our Internet services as an open platform for innovation, investment, job creation, economic growth, competition, and free expression.

Annual Notice including, but not limited to Network Management Disclosure, Customer Service Agreement, and Customer Privacy Policy for Cable Television

Revised November 2023

BEAM appreciates your subscription to our cable television, internet, and voice services. To ensure that you, the customer (“You”), understand our video products and terms of service, we have outlined some essential information provided here.

Customer Service Agreement

Revised October 2022

See the BEAM Customer Service Agreement here.

Network Management Disclosure

Revised January 1, 2020

See the BEAM Network Management Disclosure here.

Customer Privacy Policy

Revised June 2021

See the Customer Privacy Policy here.

BEAM Messenger Terms & Conditions

See the BEAM Messenger Terms & Conditions here.

SMS Notice

By providing my mobile phone number to BEAM, I agree to receive recurring automated text messages from BEAM and its agents related to my BEAM account and services.  Consent is not a condition of purchase.  Message and data rates may apply.  Text STOP to cancel; HELP for help.

E-Mail Notice

By providing my e-mail address to BEAM, I agree to receive recurring e-mail messages from BEAM and its agents related to my BEAM account and services.  Consent is not a condition of purchase.  Click UNSUBSCRIBE to discontinue receiving e-mail messages.