Phenix City, AL
Employment Application
The Customer Service Advocate is responsible for working with customers to discuss billing, technical support, and new sales ensuring top-notch customer service within a call center setting.
QUALIFICATIONS REQUIRED/PREFERRED• Minimum 1 year Customer Service experience required
• Minimum 6 months Money Handling experience preferred
• Ability to add, subtract, multiply, and divide quickly
• Self-Motivated and ability to handle multi-tasking assignments
• Computer Skills
• Tech Savvy
EDUCATION REQUIREMENTSHigh School Diploma or GED
JOB DESCRIPTIONIncludes, but is not limited to:
• Work in a call center setting or front counter setting
• Billing/Payments
• Exchange equipment
• Sales
• Schedule Trouble Calls
• Communicate with technicians
• Other duties may be assigned by Lead or Management.